Fake reviews, handled.
Removed.to detects fake and defamatory Trustpilot reviews and challenges them through official channels — so your rating reflects real customers.
Free audit · Results in 48h · No long contracts
Trustpilot rating · acme-store
4.4 ▲ 0.8
Live case feed
- M. RossiRemoved
Never ordered, but terrible company!
- user_4471Legal notice
They are criminals stealing money
Trusted by 7,500+ businesses across Europe & North America
120,000+
Reviews challenged
68%
Avg. success rate
14 days
Median resolution
0
Genuine reviews targeted
// The problem
One fake review can undo years of good work
Competitors, disgruntled ex-employees and people who were never your customers can post damaging reviews in seconds. Unstructured reports rarely get attention — so false claims stay public and keep costing you customers.
93%
of consumers say online reviews influence their purchase decisions.
5–9%
of revenue can be lost with every one-star drop in average rating.
1 in 7
negative reviews we audit breaches platform guidelines.
// Process
From audit to resolution in four steps
Connect
Share your Trustpilot profile. No passwords or integrations needed to start.
Audit
Analysts classify every negative review: genuine, guideline breach, or potentially defamatory.
Challenge
Breaches are reported with structured evidence. Defamation goes to a partner law firm.
Report
Track every case in your dashboard, with outcomes and next steps documented.
// Formal legal notices
Why we go straight to Copenhagen
Trustpilot is a Danish company. A formal notice addressed to its headquarters, in its home language and under its home jurisdiction, is handled very differently from an in-app report.
Your business
Shares the disputed reviews and order records.
Partner law firm
Drafts formal notice in Danish & English.
Trustpilot HQ
Copenhagen, Denmark — receives official correspondence.
// Trustpilot rules, explained
Six types of reviews that break the rules
Trustpilot's own guidelines prohibit these. We find them, document them and report them properly.
Not a real customer
The reviewer has no order, booking or contact history with you.
"Never used them but heard they're bad."
Competitor review
Posted by a rival business or someone acting for them.
"Go to XYZ instead, much better."
Defamatory claim
False statements of fact presented as truth.
"This company is running a fraud."
Abuse or personal data
Threats, hate speech, or naming your staff.
"Maria at support is an idiot."
Duplicate reviews
The same person posting several times or via multiple accounts.
Same text, three profiles.
Incentivised review
Reviews written in exchange for money or rewards.
"Got a voucher to write this."
// Customers
Trusted by teams who care about reputation
“Within three weeks, 11 reviews from people who had never ordered from us were gone. Our rating went from 3.6 to 4.3.”
Laura M.
Head of E-commerce, fashion retailer
“A competitor was posting fraud accusations. The partner firm sent a formal notice and the reviews were taken down.”
Daniel K.
Founder, SaaS company
“What I value most: they told us honestly which reviews were fair and helped us answer those instead.”
Priya S.
Customer Service Lead, travel agency
// Calculator
What is your rating costing you?
Research suggests each star on review platforms moves revenue by 5–9%. Estimate your monthly loss.
Estimated revenue lost each month
$3,150
Compared with a 4.5★ profile. Monthly protection costs $49.
Get my free audit →// Pricing
Simple pricing, no surprises
Remove a single review, protect your profile every month, or escalate formally through a partner law firm.
Single review
$25
per removal
For a one-off fake or abusive review that needs to go.
Best for: occasional problem reviews
- Guideline breach assessment
- Evidence-backed report via official channels
- Status updates until resolved
- No subscription, pay as you go
Monthly protection
MOST POPULAR$49
per month
Unlimited requests and ongoing protection for your profile.
Best for: businesses with regular review traffic
- Unlimited removal requests
- Daily monitoring of new reviews
- Priority case handling
- Reply drafting for genuine feedback
- Monthly reputation report
- Cancel anytime
Formal legal notice
from$199
per notice
Official correspondence to Trustpilot's headquarters in Denmark.
Best for: defamatory or false factual claims
- Prepared by a licensed partner law firm
- Written in Danish and English
- Sent to Trustpilot HQ, Copenhagen
- Requests investigation or removal
- Full evidence file included
Free audit first
Know which reviews qualify before you pay.
No long contracts
Monthly plan can be cancelled anytime.
Transparent pricing
No setup fees or hidden charges.
Not sure which fits? Get a free audit or compare all features.
// FAQ
Common questions
Is this legal?
Yes. We only use Trustpilot's official reporting channels and, for defamation, formal legal procedures run by licensed partner law firms.
Can you remove any negative review?
No, and nobody honest can. We only challenge reviews that breach platform guidelines or the law. Genuine feedback stays.
How long does it take?
Most guideline challenges are resolved within 7–21 days. Legal cases depend on the platform's and author's response.
What does the monthly plan include?
Unlimited removal requests, daily monitoring of new reviews, priority handling and help drafting replies — for $49 per month.
Why are legal notices sent to Denmark?
Trustpilot is headquartered in Copenhagen. Notices in Danish and English, addressed to its HQ, carry formal weight.
Do you need access to my Trustpilot account?
Not for the audit. For filing reports we work with your team through Trustpilot's business tools.
More questions? Talk to us
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Data processed under EU law
Encrypted case files
AES-256 at rest & in transit
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All data stored in Europe
Licensed partners
Vetted, independent law firms
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